Apology Resolves Conflict for Business

| April 15th

Jason Fried is a columnist for Inc. Magazine, an author, and the co-founder of 37signals, a software firm. Fried almost had a big conflict on his hands, and an apology saved his company from even bigger headaches. The apology resolved his conflict, and you can read about it here: http://www.inc.com/magazine/20110201/how-to-turn-disaster-into-gold.html Fried describes that his company […]