The unique language of divorce lawyers, and other great information for you in this week’s favorite reads.

| April 26th

The benefits of collaborative divorce http://bit.ly/Itytjm Understanding framing in mediation http://bit.ly/HzZzpr Conflict and trust http://bit.ly/IdWnkl The secret language divorce lawyers speak http://bit.ly/Ia6CT3 How Edward de Bono’s Six Thinking Hats can help you solve conflict http://wp.me/pNfuh-7z

Even chimpanzees use conflict resolution! Find out how in this week’s top reads:

| April 20th

How to incorporate mediation techniques into talent acquisition http://bit.ly/HBlo5N Tips for workplace mediation http://bit.ly/IgN4yR You’re likely to live longer if you get along with your colleagues, study shows http://bit.ly/pmAPZJ Even chimpanzees use conflict resolution http://bit.ly/HS8Edk Want to protect your business in a divorce? Be Batman http://bit.ly/HLeSJO

Do you know what to say to an angry customer? Find out in this week’s top reads:

| April 13th

Mediation is good business http://bit.ly/GCVi01 Hear me on Internet radio April 18th http://bit.ly/wC1DzJ Planting the seeds of peace http://bit.ly/GCVi01 The 5 smartest things to say to an angry customer http://t.co/49XqP3jl In Reconciliation Law you look at both partners’ sides of problems and resolutions http://dld.bz/annVU