admin | August 20th
If you want to know how to resolve a conflict, you have to start by understanding the other person’s point of view. First consider if you are working with the same set of facts. People come into a situation or relationship with incomplete or incorrect information. They rely upon […]
Category: Communication Skills, Conflict Management |
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Tags: communications, conflict management, dealing with conflict, negotiation, resolving conflicts, to resolve a conflict
admin | August 5th
I had only been practicing law a few years when I found myself sitting in my boss’s office. At the time, I worked at the Office of the Public Defender. I represented a client who had a distant relative, and this relative called me almost daily about my client’s case. He was a high conflict person. […]
Category: Conflict Management, Mediation Skills, Negotiation Skills |
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Tags: communication, conflict management, conflict resolution, deal with conflict, negotiation, resolving conflicts
