Can You Resolve a Conflict With a Compliment Sandwich?

| September 30th

Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]

Forgiveness For Resolving Conflict

| September 5th

Two Amish sisters were kidnapped in mid-August from their family’s New York vegetable stand. It was reported that the two girls were sexually abused before being set free and returning home. These types of stories are always tragic and disturbing. What makes this situation different is the family’s use of forgiveness for resolving conflict. The […]