6 Things You Should Do To Help People Trust You

Posted By on June 15th

When conflict arises, people begin a negotiation process to resolve the conflict. The process may be spoken or unspoken depending upon level of conflict.


The process itself shall be partially dependent upon the level of trust between the people. Therefore, if you build your trust level with those around you on a daily basis, it will make all of your negotiations smoother.

Here are 6 things you should do to help people trust you:

  1. Evaluate your own ethics. Make a commitment to being an ethical person. Evaluate ethical and professional dilemmas, and consider how you would react to the dilemma. Compare your presumed reaction to how others would react.
  2. Don’t lie. This is self-evident. If you have a reputation as a liar, you will not be trusted to resolve a conflict.
  3. Communicate your intentions clearly. Evaluate and anticipate situations, and clearly communicate to others how you intend to act. People will know what to expect, which will ease their uncertainty.
  4. Follow through and be dependable. It’s not enough to just communicate clearly; you also have to follow through and do what you said you were going to do.
  5. Be predictable. Be consistent in everything you do, so people know what to expect from you at all times.
  6. Be confident. If you show uncertainty and regularly change your mind, people will doubt your skills and abilities. They will question whether any decision you make will last very long.

About the author

Keith Grossman helps individuals and businesses negotiate and manage conflict more comfortably. Keith is a Collaborative Attorney, a Family and Circuit Civil mediator certified by the Supreme Court of Florida, an Arbitrator qualified by the Florida Supreme Court, and an educator. Keith frequently lectures and facilitates training programs, works with individuals one-on-one, and writes articles on conflict management and negotiation topics. His e-workbooks, “What Is A Peace Chest?” and “How Do You Build A Peace Chest?“ are now available on Kindle.

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