admin | March 10, 2010
Shmuley Boteach’s book, 10 Conversations You Need to Have With Your Children, is primarily focused on parents teaching their children skills to find their own way in the world. Boteach’s book also has four great lessons for improving communication skills with everyone you live with or work with. These are Boteach’s four lessons:
Category: Communication Skills, Mediation Skills, Recommended Reading, Workplace |
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Tags: communicate, communication
admin | February 12, 2010
http://www.jpost.com/Opinion/Columnists/Article.aspx?id=168354
What can we learn from this article on Israel & Palestine about negotiation strategies? Plenty.
There are three points that the article presents that anyone would find helpful in tough negotiations.
First, the Israelis and Palestinians have decided to move backwards to communicate indirectly through a mediator. It’s a positive negotiation strategy to recognize that what you’ve [...]
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading |
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Tags: communicate, communication, conflict, management, negotiation, procedure
admin | February 10, 2010
One of the first rules of negotiation is to not negotiate against yourself; however, that’s only true when you’re in the negotiation room. In the war room, you should be negotiating against yourself.
There are 5.5 ways to negotiate against yourself, which I detail below.
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills |
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Tags: communicate, communication, conflict, management, negotiation
admin | February 3, 2010
If you keep saying the same thing, you’ll keep getting the same thing. The Palestinians and Israelis may be changing their communications to change their conflict.
http://www.tabletmag.com/news-and-politics/24895/herzliya-diary/
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills |
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Tags: communicate, communication, conflict, management, negotiation, Violence
admin | January 25, 2010
Negotiations require disciplined thinking. There is no way around this fact. The first step for any negotiation is that both people are able to articulate their own interests and concerns and both people are able to understand the other person’s interests and concerns. To do this, there are 4 things to think about for a [...]
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills |
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Tags: communicate, communication, conflict, management, negotiation
admin | November 25, 2009
A thoughtful and comprehensive conflict management program, which is fair and easily understood, is the first step in an organization’s ability to effectively manage conflict. Conflict management programs establish procedures to follow for the purpose of managing and preventing conflict. These programs hold employees accountable for preventing and resolving conflict. These programs also provide for [...]
Category: Communication Skills, Conflict Management |
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Tags: communicate, communication, conflict, management, procedure, program
admin | November 10, 2009
Almost any interoffice relationship can lead to a conflict. Just like any other location, a workplace is filled with people of diversity – diverse in their beliefs, their backgrounds, and their values. They are also diverse in their people skills and abilities to communicate.
These workers are interacting with each other daily, and a difference in [...]
Category: Communication Skills, Conflict Management |
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Tags: business, conflict, management, program
admin | October 10, 2009
Bestselling author Steven Covey has taught us that a key component of communication is seeking first to understand the other communicator.
People typically spend their time communicating their positions, rather than their interests and concerns, which makes it difficult for the listener to truly understand what’s being communicated. A new book may help business owners and managers [...]
Category: Communication Skills, Conflict Management, Mediation Skills |
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Tags: communicate, communication, management
admin | September 25, 2009
What is the first rule of negotiation?
Mitt Romney recently addressed a group at the Values Voter Summit. In his speech, Romney criticized President Barack Obama for reducing the United States’ European missile defense policy. Romney discussed two of the reasons Obama’s administration provided for the change in missile defense policy: 1) Iran’s nuclear arms capability [...]
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading |
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Tags: communication, management, negotiation
admin | September 11, 2009
What happens when an organization can’t communicate, work together, or manage conflict? More importantly, what happens when an organization is capable of problem solving?
Category: Communication Skills, Conflict Management |
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Tags: communicate, communication, conflict, management