admin | June 25th
People don’t think before they communicate.
If you consider that to be a truth in all of your communications, you will avoid potential conflict. Many times somebody says something that offends you at some level, and your first reaction is to…well…react. React with anger, confusion, and maybe ridicule.
If you stop to consider, however, that the person [...]
admin | April 25th
Facilitation is a special form of meeting leadership intended to help make a period of transition easier for the organization. A facilitator can be used for special meetings within your organization that are expected to be contentious and emotionally charged. Facilitation helps businesses work through conflict.
The facilitator is a person who has strong communication skills, [...]
admin | April 10th
The facilitator is a neutral third party who helps manage conflict by providing process leadership and process development. Many businesses use facilitation as a proactive way to prevent conflict.
Why is a facilitator a good choice to help a business manage conflict? Because a facilitator is familiar with conflict and conflict management, is a neutral person [...]
admin | March 25th
Everything I know about creativity for negotiations…
I forgot in kindergarten.
Creativity, however, can be critical to finding solutions in the negotiation process. Successful negotiations typically require us to change our thinking process in order to move us away from positions and towards exploring solutions to resolve concerns.
Fortunately, Roger von Oech has written A Whack on the [...]
admin | March 15th
I had a wonderful time talking about conflict management in the workplace with Deborah Shane. You can listen to the archive right here.
http://www.blogtalkradio.com/trainwithshane/2010/03/15/career-transition-and-the-workplace
admin | February 25th
Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]
admin | February 12th
http://www.jpost.com/Opinion/Columnists/Article.aspx?id=168354
What can we learn from this article on Israel & Palestine about negotiation strategies? Plenty.
There are three points that the article presents that anyone would find helpful in tough negotiations.
First, the Israelis and Palestinians have decided to move backwards to communicate indirectly through a mediator. It’s a positive negotiation strategy to recognize that what you’ve [...]
admin | February 10th
One of the first rules of negotiation is to not negotiate against yourself; however, that’s only true when you’re in the negotiation room. In the war room, you should be negotiating against yourself.
There are 5.5 ways to negotiate against yourself, which I detail below.
admin | February 3rd
If you keep saying the same thing, you’ll keep getting the same thing. The Palestinians and Israelis may be changing their communications to change their conflict.
http://www.tabletmag.com/news-and-politics/24895/herzliya-diary/
admin | January 25th
Negotiations require disciplined thinking. There is no way around this fact. The first step for any negotiation is that both people are able to articulate their own interests and concerns and both people are able to understand the other person’s interests and concerns. To do this, there are 4 things to think about for a [...]
