admin | September 20th
Have you ever been mindful? More and more people are talking about becoming mindful, a state of being wholly present in the moment, not focused on the past and not focused on the future. My friend, Richard, recently posted on Facebook, “Yesterday is dead, tomorrow hasn’t arrived yet. I have just one day, today, and […]
Category: Communication Skills, Conflict Management, Mediation Skills |
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Tags: communicate, communication, ideas, knowledge, problem solving
admin | December 22nd
With Christmas and New Year coming up, I want to make sure you know how valuable the Pause can be. The Pause is a conflict management strategy. I have learned the Pause will allow you to act strategically instead of react emotionally. Take a moment when you’re in the midst of holiday insanity to remove […]
Category: Conflict Education, Conflict Management, Mediation Skills |
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Tags: communicate, communication, communications, conflict, conflict management, conflict management stories, conflict resolution, conflicts, deal with conflict, dealing with conflict, resolution of conflict, resolve a conflict, resolve conflict, resolving conflicts
admin | November 25th
It’s Wednesday before Thanksgiving. Your family is rolling in town or you may be headed out of town. How do you manage conflict during the holidays? What tips, techniques, and strategies do you rely upon when Aunt Sally is telling you they you’re doing it wrong? Learn my one piece of advice, and it’s easy […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Mediation Skills, Negotiation Skills |
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Tags: communication, conflict, conflict and resolution, conflict management, conflict resolution, conflicts, dealing with conflict, how do you resolve conflict, problem solving, resolving conflicts, to resolve a conflict, Violence, what causes conflict
admin | October 26th
What do you do if you have a product that will literally change the world, and you have no money to bring it to market? We all know the feelings of quitting. Staring at something for a long time hoping an answer will come. Praying for divine intervention. Pacing. Sleepless nights. Easton LaChapelle had those […]
Category: Conflict Management, Consensus Building, Creativity, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, creative thinking, Creativity, critical thinking, ideas, negotiation, persuasion, problem solving
admin | October 22nd
Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]
Category: Communication Skills, Consensus Building, Mediation Skills, Meeting Skills, Negotiation Skills, Workplace |
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Tags: business, communicate, communication, communications, conflict management stories, critical thinking, ideas, management, negotiation, persuasion, problem solving
admin | September 3rd
Work relationships, like family relationships, can sometimes have challenges, which then lead to conflict. How do managers resolve a conflict? Without resolving the conflict, effects can linger, resentment grows, and work suffers. Today, managers are seeking alternative conflict resolution solutions to manage their employees’ conflict. Managers should try following my PEACE format: P – Pause […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: conflict, conflict and resolution, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, deal with conflict, dealing with conflict, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, management, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict
admin | March 23rd
The other day I was tying my shoe, and in the process of tying my shoelace, it ripped. I had to go into my sock drawer and pull out my spare shoelace to wear. And that is how shoelaces reminded me to prepare for conflict. You see, in the past, I wasn’t able to do that because […]
Category: Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: conflict, conflict management, conflict management stories, conflict resolution, conflicts, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, ideas, knowledge, management, negotiation, problem solving, resolution of conflict, resolve a conflict, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict
admin | October 7th
What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: communication, conflict management, conflict resolution, conflicts, conflicts at work, creative thinking, critical thinking, dealing with conflict, how to resolve conflicts, knowledge, management, negotiation, persuasion, problem solving, resolve conflict, resolving conflicts
admin | September 30th
Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, communication, conflict, conflict management, conflict resolution, conflicts, conflicts at work, dealing with conflict, how to resolve conflicts, resolution of conflict, resolve conflict, resolving conflicts
admin | September 5th
Two Amish sisters were kidnapped in mid-August from their family’s New York vegetable stand. It was reported that the two girls were sexually abused before being set free and returning home. These types of stories are always tragic and disturbing. What makes this situation different is the family’s use of forgiveness for resolving conflict. The […]
Category: Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills |
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Tags: conflict, conflict management, conflict resolution, conflicts, deal with conflict, how do you resolve conflict, how to resolve conflicts, negotiation, resolve conflict, resolving conflicts, to resolve a conflict, Violence
