admin | November 11th
In order to have conflict management success, you have to be able to think differently than you normally would. Solutions to conflict are typically right in front of us. We just need to be willing to be creative. In an article by Ekaterina Walter (@Ekaterina), the reader is posed with the question: when do adults […]
Category: Change Management, Conflict Education, Conflict Management, Creativity, Recommended Reading, Workplace |
No Comments »
Tags: conflict and resolution, conflict management stories, creative thinking, Creativity, critical thinking, how to resolve a conflict, ideas, knowledge, problem solving, resolution of conflict, resolve conflict, resolving conflicts
admin | August 20th
Scilla Elworthy can share a lot of conflict management success stories. Dr. Elworthy is a distinguished activist for peace and has been nominated three times for the Nobel Peace Prize. The mission for her global projects has always been to help facilitate peace where conflict dominates. Based on her experience, she has a number of […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
No Comments »
Tags: conflict, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, dealing with conflict, knowledge, negotiation, problem solving, resolution of conflict, resolving conflict, Violence, workplace bullying
admin | August 1st
How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week. Would you like to learn more about building your Peace Chest? Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
No Comments »
Tags: business, communication, communications, conflict, conflict management, conflict resolution, conflict resolution vs conflict management, conflicts, conflicts at work, deal with conflict, dealing with conflict, how to resolve conflict, how to resolve conflicts, management, negotiation, resolution of conflict, resolve conflict, resolve conflicts, resolving conflict, resolving conflicts, what causes conflict
admin | February 21st
Dealing with conflict IMMEDIATELY can be difficult when we find ourselves nose to nose with our “opponent” and on the receiving end of some type of shocking, angry behavior. Sometimes we’ve done the best we can to avoid or deescalate conflict, and our efforts have been unsuccessful. What should we do in those situations? Here […]
Category: Conflict Management, Mediation Skills, Recommended Reading |
No Comments »
Tags: conflict management, conflict resolution, dealing with conflict, how to resolve conflicts, resolving conflicts, Violence
admin | November 5th
On November 9, the movie “Lincoln” opens in theaters. “Lincoln” is directed by Steven Spielberg and stars Daniel Day-Lewis. The movie is receiving great reviews along with much anticipation. As the man who led us through the division of our country, Lincoln is now recognized as a man of many skills, including conflict management. Let’s […]
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
No Comments »
Tags: conflict, conflict and resolution, conflict management, conflict resolution, dealing with conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, management, negotiation, persuasion, problem solving, resolution of conflict, resolve a conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts
admin | June 10th
The book, Made to Stick, makes the point that the biggest roadblock to getting your message across to others… is “The Curse of Knowledge”. The Curse of Knowledge is when the sender of the communication assumes that the receiver understands the message simply because the sender understands it. The Curse of Knowledge is a barrier […]
Category: Communication Skills, Mediation Skills, Negotiation Skills, Recommended Reading |
No Comments »
Tags: communicate, communication, knowledge, negotiation, persuasion
admin | May 25th
Made to Stick looks at business communications from a psychological perspective… meaning which communications get people to buy products, spend money, and simplify their buying decisions. It explains how to influence people – a core component of negotiation strategy – by showing there is more to persuasion than logic and facts. Here’s how to create […]
Category: Communication Skills, Mediation Skills, Negotiation Skills, Recommended Reading |
No Comments »
Tags: communicate, communication, communications, ideas, negotiation, persuasion
admin | May 10th
Made to Stick is a book about what makes a message “sticky”… meaning the message is memorable. The book is primarily aimed towards people whose responsibilities include presentations, marketing, and sales; however, it is not limited to those groups of people. Made to Stick also provides valuable insight for those people involved in negotiations. The […]
Category: Communication Skills, Mediation Skills, Negotiation Skills, Recommended Reading |
No Comments »
Tags: communicate, communication, communications, ideas, negotiation, persuasion
admin | March 25th
Everything I know about creativity for negotiations… I forgot in kindergarten. Creativity, however, can be critical to finding solutions in the negotiation process. Successful negotiations typically require us to change our thinking process in order to move us away from positions and towards exploring solutions to resolve concerns. Fortunately, Roger von Oech has written A […]
Category: Conflict Management, Creativity, Mediation Skills, Negotiation Skills, Recommended Reading |
No Comments »
Tags: creative thinking, Creativity, critical thinking, negotiation, problem solving
admin | March 10th
Shmuley Boteach’s book, 10 Conversations You Need to Have With Your Children, is primarily focused on parents teaching their children skills to find their own way in the world. Boteach’s book also has four great lessons for improving communication skills with everyone you live with or work with. These are Boteach’s four lessons:
Category: Communication Skills, Mediation Skills, Recommended Reading, Workplace |
No Comments »
Tags: communicate, communication