Can Creating Conflict Ever Be Good?

| August 26th

Can creating conflict ever be good? Let’s deconstruct Donald Trump’s run for President as a case study. (This is not a political commentary.) Trump is the kind of guy who says whatever he wants when he wants without concern for others people’s feelings. This is an interesting test of what the general US population will […]

Dealing With Conflict Like It’s a Boiled Egg

| November 15th

DEALING WITH CONFLICT LIKE IT’S A BOILED EGG Too many people think of conflict as a bad word. You should be thinking about it as an opportunity to take advantage of the energy that conflict can create. You should be dealing with conflict like it’s a boiled egg, which I’ll explain more. The reality is […]

Is Conflict Managing Your Business? Seminar

| November 6th

Join me next week at my seminar, “Is Conflict Managing Your Business?” Tuesday, Nov 13, 2012 from 6:00 PM – 8:00 PM, Hodges University, Ft. Myers Conflict is a part of all of our lives. It is impossible to live and work with others without having conflict at least from time to time. We are […]

There are 7 characteristics for a great hire. Find out what they are in this week’s best reading material.

| June 8th

An alternative to divorce court: http://bit.ly/Kh01r7 Divorce causes: how to avoid money problems in your marriage: http://huff.to/L6Z8Pe The 7 “non-negotiables” to prevent a bad hire: http://ow.ly/bkQ26 Rapport comes first: building relationships & negotiation: http://bit.ly/KOIuGQ Overcoming hate-speak with peaceful dialogue: http://ow.ly/bcIMI

Sometimes, an apology doesn’t work. Find out why in this week’s top reads.

| May 25th

Can an apology in mediation backfire? http://tinyurl.com/blor8wr Handling Employee Complaints: Should Your Open Door Be Closed? http://bit.ly/M4euJQ Negotiating employee disputes http://bit.ly/JEwaZa Employment mediation: Identifying mutual solutions http://bit.ly/Lcyckx Leadership Is a Conversation http://bit.ly/JLueB9

Excellent articles on creative employee-employer solutions and workplace relationships are among my recommended reads for this week.

| May 11th

Seven great questions to foster employee engagement in the workplace http://bit.ly/K0qN6o Conflict management in the construction industry http://bit.ly/Kx1pDJ Mediation reinforces management http://bit.ly/ITAtOn The third alternative to conflict http://bit.ly/J3fBmS Free downloadable presentation on ethics in the workplace http://bit.ly/aoq4Hk

The unique language of divorce lawyers, and other great information for you in this week’s favorite reads.

| April 26th

The benefits of collaborative divorce http://bit.ly/Itytjm Understanding framing in mediation http://bit.ly/HzZzpr Conflict and trust http://bit.ly/IdWnkl The secret language divorce lawyers speak http://bit.ly/Ia6CT3 How Edward de Bono’s Six Thinking Hats can help you solve conflict http://wp.me/pNfuh-7z

Even chimpanzees use conflict resolution! Find out how in this week’s top reads:

| April 20th

How to incorporate mediation techniques into talent acquisition http://bit.ly/HBlo5N Tips for workplace mediation http://bit.ly/IgN4yR You’re likely to live longer if you get along with your colleagues, study shows http://bit.ly/pmAPZJ Even chimpanzees use conflict resolution http://bit.ly/HS8Edk Want to protect your business in a divorce? Be Batman http://bit.ly/HLeSJO

Do you know what to say to an angry customer? Find out in this week’s top reads:

| April 13th

Mediation is good business http://bit.ly/GCVi01 Hear me on Internet radio April 18th http://bit.ly/wC1DzJ Planting the seeds of peace http://bit.ly/GCVi01 The 5 smartest things to say to an angry customer http://t.co/49XqP3jl In Reconciliation Law you look at both partners’ sides of problems and resolutions http://dld.bz/annVU

Some great information – including a breakdown of the dollars and sense of divorce – in this week’s top reads:

| March 16th

How much is divorce? The dollars and sense http://vsb.li/PYLS5O How does mediation add value for lawyers? http://bit.ly/xzzUyK How do you work with someone who is unwilling to work with you? http://bit.ly/ufvMsK Financial Separation: 9 Tips. Read this if going through divorce. Great blog! http://bit.ly/yBW07q Hear me on Internet radio April 18th http://bit.ly/wC1DzJ