Four Great Lessons For Improving Communication Skills

admin | March 10, 2010

Shmuley Boteach’s book, 10 Conversations You Need to Have With Your Children, is primarily focused on parents teaching their children skills to find their own way in the world. Boteach’s book also has four great lessons for improving communication skills with everyone you live with or work with. These are Boteach’s four lessons:

4 Steps For Any Business to Implement a Conflict Management Program

admin | February 25, 2010

Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]

Conflict Resolution versus Conflict Management

admin | January 10, 2010

Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not.
It’s conflict resolution [...]

3.5 Ways to Manage Stress in the Workplace Due to Conflict

admin | December 10, 2009

Studies suggest that workplace stress costs U.S. employers an estimated $200 billion per year. The costs are related to absenteeism, lower productivity, employee turnover, workers’ compensation, medical insurance, and other related expenses.
 Research has shown that some workplace stress is related to conflict. The sources of conflict can be due to:

Management Style. Employees don’t participate in [...]

Conflict Management Can Stop Violence in the Workplace

admin | November 10, 2009

Orlando shooting prompts NBC-2 to contact me about conflict management and violence in the workplace