admin | June 15th
When conflict arises, people begin a negotiation process to resolve the conflict. The process may be spoken or unspoken depending upon level of conflict. The process itself shall be partially dependent upon the level of trust between the people. Therefore, if you build your trust level with those around you on a daily basis, it [...]
admin | May 13th
You have heard about saving your money to prepare for war. How about saving your money, and improving your skills and resources to prepare for peace? Do you have a peace chest to handle conflict? Developing a peace chest is a decision to focus on teamwork, problem solving, and interest based negotiation rather than threats [...]
admin | April 15th
Jason Fried is a columnist for Inc. Magazine, an author, and the co-founder of 37signals, a software firm. Fried almost had a big conflict on his hands, and an apology saved his company from even bigger headaches. The apology resolved his conflict, and you can read about it here: http://www.inc.com/magazine/20110201/how-to-turn-disaster-into-gold.html Fried describes that his company [...]
admin | June 25th
People don’t think before they communicate. If you consider that to be a truth in all of your communications, you will avoid potential conflict. Many times somebody says something that offends you at some level, and your first reaction is to…well…react. React with anger, confusion, and maybe ridicule. If you stop to consider, however, [...]
admin | April 25th
Facilitation is a special form of meeting leadership intended to help make a period of transition easier for the organization. A facilitator can be used for special meetings within your organization that are expected to be contentious and emotionally charged. Facilitation helps businesses work through conflict. The facilitator is a person who has strong communication [...]
admin | April 10th
The facilitator is a neutral third party who helps manage conflict by providing process leadership and process development. Many businesses use facilitation as a proactive way to prevent conflict. Why is a facilitator a good choice to help a business manage conflict? Because a facilitator is familiar with conflict and conflict management, is a neutral [...]
admin | March 15th
I had a wonderful time talking about conflict management in the workplace with Deborah Shane. You can listen to the archive right here. http://www.blogtalkradio.com/trainwithshane/2010/03/15/career-transition-and-the-workplace
admin | March 10th
Shmuley Boteach’s book, 10 Conversations You Need to Have With Your Children, is primarily focused on parents teaching their children skills to find their own way in the world. Boteach’s book also has four great lessons for improving communication skills with everyone you live with or work with. These are Boteach’s four lessons:
admin | February 25th
Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]
admin | January 10th
Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not. It’s conflict [...]
