Can You Resolve a Conflict With a Compliment Sandwich?

| September 30th

Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]

Conflict Management Success Stories

| August 20th

Scilla Elworthy can share a lot of conflict management success stories. Dr. Elworthy is a distinguished activist for peace and has been nominated three times for the Nobel Peace Prize. The mission for her global projects has always been to help facilitate peace where conflict dominates. Based on her experience, she has a number of […]

How Do You Resolve A Conflict?

| August 1st

How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week.   Would you like to learn more about building your Peace Chest?  Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]

Complete Lack of Remorse – Are We Now Seeing More Types of These Conflicts?

| June 5th

Are we now seeing more types of conflict with a complete lack of remorse? The world was utterly shocked this past year after hearing the story of Kimberley Davis, a 21-year-old Australian woman who slammed into a bicyclist with her car. Despite the fact that the cyclist had lights on the front and back of […]

What Is Conflict Bullying In the Workplace (Part 3)?

| November 5th

What is conflict bullying in the workplace, and what should the employer do? It is recommended that employers consider adopting a policy that encourages employees to report workplace bullying to human resources and conducting an investigation following such complaints. Besides being a good business policy, anti-bullying policies help promote a culture of civility. According to […]

Do Sharks Help People? A Look Inside the Heads of the Female Sharks

| October 28th

Do sharks help people? This ABC Nightline report takes a look inside the heads of the female sharks and provides negotiation tips as well as ideas about what to do when faced with conflict.

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

What Is Conflict Bullying In the Workplace (Part 2)?

| October 20th

What is conflict bullying in the workplace and are there laws to stop it from happening? Various lobbying efforts across the country have attempted to address workplace bullying. Since 2003, 25 states have introduced workplace bullying legislation to make workplace bullying illegal. The legislation would allow workers to sue for harassment without requiring a showing […]

What Is Conflict Bullying In the Workplace (Part 1)?

| October 5th

Workplace Bullying Television Report What is conflict bullying in the workplace, and is it happening where you work? In 2010, a survey sponsored by the Workplace Bullying Institute found that 50% of U.S. workers have experienced or witnessed bullying. In 2011, a poll conducted by the Society for Human Resource Management (SHRM) found that 51% […]

Avoiding Conflicts At Work

| July 20th

Many conflicts at work can be completely avoided by establishing a “cooperative culture”. Avoiding conflicts at work can be achieved when you can focus on how employees treat each other.  You want them to recognize the need to work together for the overall goals of the business. Help your employees to: Practice Active Listening skills […]