How Do You Talk to People You Hate?

Posted By on April 21st

handshake_service_customers1How do you talk to people you hate? Can people who hate each other be civil with each other?

How do you work through the tensions, the absoluteness, and the philosophical incompatibilities? How do you promote and foster relationships while accepting disagreements?

These questions are relevant to all businesses because it is not unusual for our workers to have conflict and challenges.

Co-workers need to search for constructive answers because failure to do so means they will rely upon the easier destructive answers. Continuation of conflict and confrontation is assured and shall increase.

Here are some constructive answers to consider:

  • Bring conflict into the light – don’t avoid discussing it
  • Recognize and Acknowledge each other’s feelings
  • Improve Listening Skills
  • Control Anger
  • Reframe by focusing on Outcomes, not Positions
  • Seek solutions

Categories: Communication Skills, Negotiation Skills
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About the author

Keith Grossman helps individuals and businesses negotiate and manage conflict more comfortably. Keith is a Collaborative Attorney, a Family and Circuit Civil mediator certified by the Supreme Court of Florida, an Arbitrator qualified by the Florida Supreme Court, and an educator. Keith frequently lectures and facilitates training programs, works with individuals one-on-one, and writes articles on conflict management and negotiation topics. His e-workbooks, “What Is A Peace Chest?” and “How Do You Build A Peace Chest?“ are now available on Kindle.

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