How Facilitation Helps Businesses Work Through Conflict

Posted By on April 25th

Facilitation is a special form of meeting leadership intended to help make a period of transition easier for the organization. A facilitator can be used for special meetings within your organization that are expected to be contentious and emotionally charged. Facilitation helps businesses work through conflict.

The facilitator is a person who has strong communication skills, objectivity, and persistence. The facilitator is a neutral third party who helps manage conflict by providing process leadership and process development. Many businesses use facilitation as a proactive way to prevent conflict.

The facilitator’s skills handling difficult people, exploring creative solutions, and reaching agreement will help your organization tackle its challenges while ensuring participation from all people who have an interest in the conflict. The facilitation process empowers people to take ownership over the conflict and develop their own solutions.

About the author

Keith Grossman helps individuals and businesses negotiate and manage conflict more comfortably. Keith is a Collaborative Attorney, a Family and Circuit Civil mediator certified by the Supreme Court of Florida, an Arbitrator qualified by the Florida Supreme Court, and an educator. Keith frequently lectures and facilitates training programs, works with individuals one-on-one, and writes articles on conflict management and negotiation topics. His e-workbooks, “What Is A Peace Chest?” and “How Do You Build A Peace Chest?“ are now available on Kindle.


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