Resolving Conflicts Now – Fort Myers, Naples, Bonita Springs, Estero, Cape Coral – Keith Grossman

Posted By admin on June 20th

There are a lot of people that come into your life, and you need to know how to talk to someone you hate. You need to know what to say without enabling and escalating conflict.

Here are the worst ways to respond:

•  Thinking your way is the only way. What does this look like?
  • statements that lock you into extreme positions you can’t back out of
  • stating facts that support your views while scanning the other person’s statements for evidence of lies, bad intent, and ignorance
  • asking few genuine questions
  • making assumptions about the meanings, intentions, and values of the other person without clarifying

• Responding with unmanaged emotions. What does this look like?
  • anger, flippancy, or disinterest
  • frequently interrupting
  • personal attacks

• Blaming others. What does this look like?
  • preaching; moralizing
  • making statements like: “This is not my fault” and “This was your responsibility”

• Jumping to punishment. What does this look like?
  • ordering; commanding
  • threatening

Would you like to know more about the best way to talk to someone you hate? Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or locally at (239) 210-7516.

Your initial consultation is free!

Interested in developing the skills to effectively prevent conflict and de-escalate existing conflict? Purchase my e-workbook available on Kindle: What Is A Peace Chest?

The workbook is the first in the “Building Your Peace Chest” series. It will help you understand how to engage conflict with a purpose and goals rather than reacting.

Categories: Communication Skills, Conflict Management
Tags: communication, communications, conflict, conflict management, conflict resolution, conflicts, dealing with conflict, resolve conflict, resolving conflicts