Is Conflict Managing Your Business?

Posted By on November 10th

Conflict Management In Business

Photo by frerieke

Almost any interoffice relationship can lead to a conflict. Just like any other location, a workplace is filled with people of diversity – diverse in their beliefs, their backgrounds, and their values. They are also diverse in their people skills and abilities to communicate.

These workers are interacting with each other daily, and a difference in opinion, or a difference in methodology, or a difference in communication, can lead to major disruption. It is possible that unresolved conflict is responsible for more than 65% of workplace performance problems.

It is also accepted that unresolved conflict leads to poor morale, which in turn increases absenteeism. Numerous studies establish that workplace conflict is directly related to employee turnover. Employee absenteeism and turnover are huge financial burdens for employers.

Furthermore, litigation, and the costs associated with it, also has a huge price tag for employers. It is estimated that the average time for a civil suit to go to trial is 2½ years. It was also reported that over a 10 year period, discrimination cased filed in court increased 300%.

Those people or organizations that are able to manage conflict strategically are those who have most success in their endeavor.

About the author

Keith Grossman helps individuals and businesses negotiate and manage conflict more comfortably. Keith is a Collaborative Attorney, a Family and Circuit Civil mediator certified by the Supreme Court of Florida, an Arbitrator qualified by the Florida Supreme Court, and an educator. Keith frequently lectures and facilitates training programs, works with individuals one-on-one, and writes articles on conflict management and negotiation topics. His e-workbooks, “What Is A Peace Chest?” and “How Do You Build A Peace Chest?“ are now available on Kindle.


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