admin | February 25, 2010
Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]
Category: Conflict Management, Workplace |
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Tags: business, communicate, communication, conflict, management, procedure, program
admin | January 10, 2010
Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not.
It’s conflict resolution [...]
Category: Conflict Management, Workplace |
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Tags: business, conflict, management, procedure, program
admin | December 10, 2009
Studies suggest that workplace stress costs U.S. employers an estimated $200 billion per year. The costs are related to absenteeism, lower productivity, employee turnover, workers’ compensation, medical insurance, and other related expenses.
Research has shown that some workplace stress is related to conflict. The sources of conflict can be due to:
Management Style. Employees don’t participate in [...]
Category: Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, conflict, management, negotiation
admin | November 10, 2009
Orlando shooting prompts NBC-2 to contact me about conflict management and violence in the workplace
Category: Conflict Management, Workplace |
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Tags: business, conflict, management, procedure, program, Violence
admin | November 10, 2009
Almost any interoffice relationship can lead to a conflict. Just like any other location, a workplace is filled with people of diversity – diverse in their beliefs, their backgrounds, and their values. They are also diverse in their people skills and abilities to communicate.
These workers are interacting with each other daily, and a difference in [...]
Category: Communication Skills, Conflict Management |
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Tags: business, conflict, management, program
admin | August 1, 2009
Conflict that is managed effectively will certainly reduce costs, and it can also be a positive, transformative experience for the business. Conflict highlights problems, and can be utilized to encourage positive changes through cooperativeness and collaboration. Conflict management programs don’t seek to choose winners and losers; rather, these programs seek mutually beneficial agreements based on [...]
Category: Conflict Management, Recommended Reading |
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Tags: business, conflict, management, procedure, program