Taylor Swift Taught Me Something About Relationships

| November 6th

My 14-year-old daughter tells me that most of her friends attended the recent Taylor Swift concert, and they all LoVEd it. I overheard adults also talking about what a wonderful experience they had for themselves and with their child. It turns out that Taylor is more than just uber talented and hard working. She understands […]

Faced With Adversity?

| October 26th

What do you do if you have a product that will literally change the world, and you have no money to bring it to market? We all know the feelings of quitting. Staring at something for a long time hoping an answer will come. Praying for divine intervention. Pacing. Sleepless nights. Easton LaChapelle had those […]

Jennifer Lawrence Talks About Her Negotiation Mistakes

| October 22nd

Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]

Help People Develop Their Collaborative Skills

| November 20th

In order to be collaborative, to build consensus, and to manage conflict, a leader has to spend time and effort developing other employees. You should help people develop their collaborative skills. In an article by Mary Jo Asmus (@mjasmus), Asmus discusses how critically important it is for you to develop others in your business or […]

Can You Resolve a Conflict With a Compliment Sandwich?

| September 30th

Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]

How Do You Resolve A Conflict?

| August 1st

How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week.   Would you like to learn more about building your Peace Chest?  Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]

Complete Lack of Remorse – Are We Now Seeing More Types of These Conflicts?

| June 5th

Are we now seeing more types of conflict with a complete lack of remorse? The world was utterly shocked this past year after hearing the story of Kimberley Davis, a 21-year-old Australian woman who slammed into a bicyclist with her car. Despite the fact that the cyclist had lights on the front and back of […]

What Is Conflict Bullying In the Workplace (Part 3)?

| November 5th

What is conflict bullying in the workplace, and what should the employer do? It is recommended that employers consider adopting a policy that encourages employees to report workplace bullying to human resources and conducting an investigation following such complaints. Besides being a good business policy, anti-bullying policies help promote a culture of civility. According to […]

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

What Is Conflict Bullying In the Workplace (Part 1)?

| October 5th

Workplace Bullying Television Report What is conflict bullying in the workplace, and is it happening where you work? In 2010, a survey sponsored by the Workplace Bullying Institute found that 50% of U.S. workers have experienced or witnessed bullying. In 2011, a poll conducted by the Society for Human Resource Management (SHRM) found that 51% […]