admin | November 6th
My 14-year-old daughter tells me that most of her friends attended the recent Taylor Swift concert, and they all LoVEd it. I overheard adults also talking about what a wonderful experience they had for themselves and with their child. It turns out that Taylor is more than just uber talented and hard working. She understands […]
Category: Communication Skills, Conflict Education, Consensus Building, Workplace |
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Tags: business, communicate, communication, communications, conflict management stories, negotiation, persuasion, problem solving, what causes conflict
admin | October 26th
What do you do if you have a product that will literally change the world, and you have no money to bring it to market? We all know the feelings of quitting. Staring at something for a long time hoping an answer will come. Praying for divine intervention. Pacing. Sleepless nights. Easton LaChapelle had those […]
Category: Conflict Management, Consensus Building, Creativity, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, creative thinking, Creativity, critical thinking, ideas, negotiation, persuasion, problem solving
admin | October 22nd
Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]
Category: Communication Skills, Consensus Building, Mediation Skills, Meeting Skills, Negotiation Skills, Workplace |
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Tags: business, communicate, communication, communications, conflict management stories, critical thinking, ideas, management, negotiation, persuasion, problem solving
admin | November 20th
In order to be collaborative, to build consensus, and to manage conflict, a leader has to spend time and effort developing other employees. You should help people develop their collaborative skills. In an article by Mary Jo Asmus (@mjasmus), Asmus discusses how critically important it is for you to develop others in your business or […]
Category: Change Management, Conflict Management, Consensus Building, Organizational Development, Workplace |
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Tags: business, communicate, communication, communications, help people, ideas, knowledge, management, problem solving
admin | September 30th
Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, communication, conflict, conflict management, conflict resolution, conflicts, conflicts at work, dealing with conflict, how to resolve conflicts, resolution of conflict, resolve conflict, resolving conflicts
admin | August 1st
How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week. Would you like to learn more about building your Peace Chest? Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
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Tags: business, communication, communications, conflict, conflict management, conflict resolution, conflict resolution vs conflict management, conflicts, conflicts at work, deal with conflict, dealing with conflict, how to resolve conflict, how to resolve conflicts, management, negotiation, resolution of conflict, resolve conflict, resolve conflicts, resolving conflict, resolving conflicts, what causes conflict
admin | June 5th
Are we now seeing more types of conflict with a complete lack of remorse? The world was utterly shocked this past year after hearing the story of Kimberley Davis, a 21-year-old Australian woman who slammed into a bicyclist with her car. Despite the fact that the cyclist had lights on the front and back of […]
Category: Conflict Education, Workplace |
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Tags: business, communication, conflict, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, dealing with conflict, Violence, what causes conflict
admin | November 5th
What is conflict bullying in the workplace, and what should the employer do? It is recommended that employers consider adopting a policy that encourages employees to report workplace bullying to human resources and conducting an investigation following such complaints. Besides being a good business policy, anti-bullying policies help promote a culture of civility. According to […]
Category: Conflict Management, Workplace |
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Tags: anti-bullying, bullying, business, conflicts at work, dealing with conflict, how do you resolve conflict, Violence, workplace bullying
admin | October 21st
At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Creativity, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, communicate, communication, communications, conflict, conflict and resolution, conflict management, conflict management stories, conflict management versus conflict resolution, conflict management vs conflict resolution, conflict resolution, conflict resolution versus conflict management, conflict resolution vs conflict management, conflicts, conflicts at work, creative thinking, Creativity, critical thinking, deal with conflict, dealing with conflict, help people, how do you resolve conflict, how to implement conflict management, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, how to talk to people you hate, how to talk to someone you hate, negotiation, problem solving, resolution of conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict, what causes conflict, when faced with conflict
admin | October 5th
Workplace Bullying Television Report What is conflict bullying in the workplace, and is it happening where you work? In 2010, a survey sponsored by the Workplace Bullying Institute found that 50% of U.S. workers have experienced or witnessed bullying. In 2011, a poll conducted by the Society for Human Resource Management (SHRM) found that 51% […]
Category: Conflict Management, Workplace |
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Tags: anti-bullying, bullying, business, conflict, conflict resolution, conflicts, conflicts at work, dealing with conflict, resolve conflicts, Violence, what causes conflict, workplace bullying