admin | March 10, 2010
Shmuley Boteach’s book, 10 Conversations You Need to Have With Your Children, is primarily focused on parents teaching their children skills to find their own way in the world. Boteach’s book also has four great lessons for improving communication skills with everyone you live with or work with. These are Boteach’s four lessons:
admin | February 25, 2010
Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]
admin | February 12, 2010
http://www.jpost.com/Opinion/Columnists/Article.aspx?id=168354
What can we learn from this article on Israel & Palestine about negotiation strategies? Plenty.
There are three points that the article presents that anyone would find helpful in tough negotiations.
First, the Israelis and Palestinians have decided to move backwards to communicate indirectly through a mediator. It’s a positive negotiation strategy to recognize that what you’ve [...]
admin | February 10, 2010
One of the first rules of negotiation is to not negotiate against yourself; however, that’s only true when you’re in the negotiation room. In the war room, you should be negotiating against yourself.
There are 5.5 ways to negotiate against yourself, which I detail below.
admin | February 3, 2010
If you keep saying the same thing, you’ll keep getting the same thing. The Palestinians and Israelis may be changing their communications to change their conflict.
http://www.tabletmag.com/news-and-politics/24895/herzliya-diary/
admin | January 25, 2010
Negotiations require disciplined thinking. There is no way around this fact. The first step for any negotiation is that both people are able to articulate their own interests and concerns and both people are able to understand the other person’s interests and concerns. To do this, there are 4 things to think about for a [...]
admin | November 25, 2009
A thoughtful and comprehensive conflict management program, which is fair and easily understood, is the first step in an organization’s ability to effectively manage conflict. Conflict management programs establish procedures to follow for the purpose of managing and preventing conflict. These programs hold employees accountable for preventing and resolving conflict. These programs also provide for [...]
admin | October 15, 2009
What is the Nobel Peace Prize supposed to represent, and how does it relate to conflict management?
This seems like a good question to ask on Conflict Resolution Day (Created by the Association for Conflict Resolution, it is celebrated the third Thursday in October every year) following the recent debate over President Barack Obama’s receipt of [...]
admin | October 10, 2009
Bestselling author Steven Covey has taught us that a key component of communication is seeking first to understand the other communicator.
People typically spend their time communicating their positions, rather than their interests and concerns, which makes it difficult for the listener to truly understand what’s being communicated. A new book may help business owners and managers [...]
admin | September 11, 2009
What happens when an organization can’t communicate, work together, or manage conflict? More importantly, what happens when an organization is capable of problem solving?
