admin | September 20th
Have you ever been mindful? More and more people are talking about becoming mindful, a state of being wholly present in the moment, not focused on the past and not focused on the future. My friend, Richard, recently posted on Facebook, “Yesterday is dead, tomorrow hasn’t arrived yet. I have just one day, today, and […]
admin | December 22nd
With Christmas and New Year coming up, I want to make sure you know how valuable the Pause can be. The Pause is a conflict management strategy. I have learned the Pause will allow you to act strategically instead of react emotionally. Take a moment when you’re in the midst of holiday insanity to remove […]
admin | November 25th
It’s Wednesday before Thanksgiving. Your family is rolling in town or you may be headed out of town. How do you manage conflict during the holidays? What tips, techniques, and strategies do you rely upon when Aunt Sally is telling you they you’re doing it wrong? Learn my one piece of advice, and it’s easy […]
admin | November 6th
My 14-year-old daughter tells me that most of her friends attended the recent Taylor Swift concert, and they all LoVEd it. I overheard adults also talking about what a wonderful experience they had for themselves and with their child. It turns out that Taylor is more than just uber talented and hard working. She understands […]
admin | October 22nd
Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]
admin | November 20th
In order to be collaborative, to build consensus, and to manage conflict, a leader has to spend time and effort developing other employees. You should help people develop their collaborative skills. In an article by Mary Jo Asmus (@mjasmus), Asmus discusses how critically important it is for you to develop others in your business or […]
admin | October 7th
What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]
admin | September 30th
Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]
admin | August 1st
How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week. Would you like to learn more about building your Peace Chest? Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]
admin | June 20th
There are a lot of people that come into your life, and you need to know how to talk to someone you hate. You need to know what to say without enabling and escalating conflict. Here are the worst ways to respond: Thinking your way is the only way. What does this look like? statements […]
