Complete Lack of Remorse – Are We Now Seeing More Types of These Conflicts?

| June 5th

Are we now seeing more types of conflict with a complete lack of remorse? The world was utterly shocked this past year after hearing the story of Kimberley Davis, a 21-year-old Australian woman who slammed into a bicyclist with her car. Despite the fact that the cyclist had lights on the front and back of […]

A Conflict Management Story

| December 20th

A part of managing conflict includes engaging the conflict, not avoiding the conflict. Greg Giesen offers a wonderful perspective on preparing to engage (or escalate) a conflict with a conflict management story in a blog post titled, When To Escalate Conflict. You can read more here. Are you interested in learning more about conflict management? Email […]

A Story About Change Management

| November 20th

In a recent TED Talk, Dr. Ernesto Sirolli gives the advice, “If you want to help someone, shut up and listen.” He gives this advice in a story about change management. Sirolli is a pioneer in the area of Enterprise Facilitation, a unique economic development approach based on harnessing the passion, determination, intelligence, and resourcefulness […]

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

What Causes Conflict – Are You Contributing To It?

| September 20th

Are you contributing to what causes conflict? Are you contributing to the perpetuation of the conflict? Sometimes we put ourselves into conflict without fully appreciating our own thoughts and behavior. I grew up in Miami and became a fan of the University of Miami Hurricanes football program. I had two friends who also were Hurricanes […]

The Definition of Conflict Can Include Independent Thinking

| September 5th

Anybody who is a parent knows the definition of conflict can include independent thinking. I find it odd that parents want their children to be independent thinkers, and then become upset when their children think differently from them. When you are in a conflict, is it because you are expecting the other person to behave […]

Example of Conflict With A High Conflict Person

| August 5th

I had only been practicing law a few years when I found myself sitting in my boss’s office. At the time, I worked at the Office of the Public Defender. I represented a client who had a distant relative, and this relative called me almost daily about my client’s case. He was a high conflict person. […]

Avoiding Conflicts At Work

| July 20th

Many conflicts at work can be completely avoided by establishing a “cooperative culture”. Avoiding conflicts at work can be achieved when you can focus on how employees treat each other.  You want them to recognize the need to work together for the overall goals of the business. Help your employees to: Practice Active Listening skills […]

Your Job Forces You To Deal With Conflict – Part 2

| June 20th

Two week ago I wrote about if you are in a job that forces you to deal with conflict. You can’t run away from the conflict, so you have to learn how to respond to the other person’s difficult behavior. In addition to considering your goals for managing the conflict, you have to consider how […]

Conflict Management – My Mother as an Example

| March 21st

A healthy relationship is based on honesty and respect. When both parties to a relationship display true respect for each other and share of themselves honestly, there will be strong trust within the relationship. You can display honesty in your messages by being clear, specific, and direct. Here’s an example of conflict management using my […]