admin | December 22nd
With Christmas and New Year coming up, I want to make sure you know how valuable the Pause can be. The Pause is a conflict management strategy. I have learned the Pause will allow you to act strategically instead of react emotionally. Take a moment when you’re in the midst of holiday insanity to remove […]
Category: Conflict Education, Conflict Management, Mediation Skills |
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Tags: communicate, communication, communications, conflict, conflict management, conflict management stories, conflict resolution, conflicts, deal with conflict, dealing with conflict, resolution of conflict, resolve a conflict, resolve conflict, resolving conflicts
admin | November 6th
My 14-year-old daughter tells me that most of her friends attended the recent Taylor Swift concert, and they all LoVEd it. I overheard adults also talking about what a wonderful experience they had for themselves and with their child. It turns out that Taylor is more than just uber talented and hard working. She understands […]
Category: Communication Skills, Conflict Education, Consensus Building, Workplace |
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Tags: business, communicate, communication, communications, conflict management stories, negotiation, persuasion, problem solving, what causes conflict
admin | October 22nd
Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]
Category: Communication Skills, Consensus Building, Mediation Skills, Meeting Skills, Negotiation Skills, Workplace |
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Tags: business, communicate, communication, communications, conflict management stories, critical thinking, ideas, management, negotiation, persuasion, problem solving
admin | November 20th
In order to be collaborative, to build consensus, and to manage conflict, a leader has to spend time and effort developing other employees. You should help people develop their collaborative skills. In an article by Mary Jo Asmus (@mjasmus), Asmus discusses how critically important it is for you to develop others in your business or […]
Category: Change Management, Conflict Management, Consensus Building, Organizational Development, Workplace |
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Tags: business, communicate, communication, communications, help people, ideas, knowledge, management, problem solving
admin | August 1st
How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week. Would you like to learn more about building your Peace Chest? Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
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Tags: business, communication, communications, conflict, conflict management, conflict resolution, conflict resolution vs conflict management, conflicts, conflicts at work, deal with conflict, dealing with conflict, how to resolve conflict, how to resolve conflicts, management, negotiation, resolution of conflict, resolve conflict, resolve conflicts, resolving conflict, resolving conflicts, what causes conflict
admin | June 20th
There are a lot of people that come into your life, and you need to know how to talk to someone you hate. You need to know what to say without enabling and escalating conflict. Here are the worst ways to respond: Thinking your way is the only way. What does this look like? statements […]
Category: Communication Skills, Conflict Management |
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Tags: communication, communications, conflict, conflict management, conflict resolution, conflicts, dealing with conflict, resolve conflict, resolving conflicts
admin | October 21st
At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Creativity, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, communicate, communication, communications, conflict, conflict and resolution, conflict management, conflict management stories, conflict management versus conflict resolution, conflict management vs conflict resolution, conflict resolution, conflict resolution versus conflict management, conflict resolution vs conflict management, conflicts, conflicts at work, creative thinking, Creativity, critical thinking, deal with conflict, dealing with conflict, help people, how do you resolve conflict, how to implement conflict management, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, how to talk to people you hate, how to talk to someone you hate, negotiation, problem solving, resolution of conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict, what causes conflict, when faced with conflict
admin | August 20th
If you want to know how to resolve a conflict, you have to start by understanding the other person’s point of view. First consider if you are working with the same set of facts. People come into a situation or relationship with incomplete or incorrect information. They rely upon […]
Category: Communication Skills, Conflict Management |
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Tags: communications, conflict management, dealing with conflict, negotiation, resolving conflicts, to resolve a conflict
admin | December 12th
When we are in preschool, we are all taught to share with others. In fact, I remember when my kids were children in preschool, they sang a little song with a line it: “It’s mine, but you can have some”. That’s a nice thought, and we are all taught that early on in life. Somewhere […]
Category: Conflict Management, Creativity, Mediation Skills, Negotiation Skills, Workplace |
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Tags: communicate, communication, communications, conflict, conflict and resolution, conflict management, conflict resolution, conflicts, dealing with conflict, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, negotiation, resolution of conflict, resolve a conflict, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts
admin | August 31st
Who provoked the biggest response at last night’s Republican Convention? Clint Eastwood talking to an empty chair. The empty chair represents Eastwood’s conflict with President Barack Obama – Eastwood’s “feeling” that Obama is bad for our country. His speech failed to clarify the basis for his feelings and certainly did not articulate any solutions. How […]
Category: Communication Skills, Conflict Management, Creativity |
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Tags: communicate, communication, communications, conflict, creative thinking, problem solving
