When Faced With A Conflict, Preparation Can Be The Key

| March 31st

My son recently turned 15 years old and was ready to get his driver’s permit. What was supposed to be a “coming of age” experience turned into a “crisis” experience; he just couldn’t pass the test. My son is extremely bright and charismatic. I think he went into the test with a sense of entitlement, […]

A Conflict Management Story

| December 20th

A part of managing conflict includes engaging the conflict, not avoiding the conflict. Greg Giesen offers a wonderful perspective on preparing to engage (or escalate) a conflict with a conflict management story in a blog post titled,¬†When To Escalate Conflict. You can read more here. Are you interested in learning more about conflict management? Email […]

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]