How Facilitation Helps Businesses Work Through Conflict

admin | April 25th

Facilitation is a special form of meeting leadership intended to help make a period of transition easier for the organization. A facilitator can be used for special meetings within your organization that are expected to be contentious and emotionally charged. Facilitation helps businesses work through conflict.
The facilitator is a person who has strong communication skills, [...]

Why Is a Facilitator a Good Choice to Manage Conflict?

admin | April 10th

The facilitator is a neutral third party who helps manage conflict by providing process leadership and process development. Many businesses use facilitation as a proactive way to prevent conflict.
Why is a facilitator a good choice to help a business manage conflict? Because a facilitator is familiar with conflict and conflict management, is a neutral person [...]

Radio Interview about Conflict Management with Deborah Shane

admin | March 15th

I had a wonderful time talking about conflict management in the workplace with Deborah Shane. You can listen to the archive right here.
http://www.blogtalkradio.com/trainwithshane/2010/03/15/career-transition-and-the-workplace

4 Steps For Any Business to Implement a Conflict Management Program

admin | February 25th

Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]

What Can We Learn From Israel & Palestine About Negotiation Strategies?

admin | February 12th

http://www.jpost.com/Opinion/Columnists/Article.aspx?id=168354
What can we learn from this article on Israel & Palestine about negotiation strategies? Plenty.
There are three points that the article presents that anyone would find helpful in tough negotiations.
First, the Israelis and Palestinians have decided to move backwards to communicate indirectly through a mediator. It’s a positive negotiation strategy to recognize that what you’ve [...]

5.5 Ways to Negotiate Against Yourself

admin | February 10th

One of the first rules of negotiation is to not negotiate against yourself; however, that’s only true when you’re in the negotiation room. In the war room, you should be negotiating against yourself.
There are 5.5 ways to negotiate against yourself, which I detail below.

Changing Communications to Change the Conflict

admin | February 3rd

If you keep saying the same thing, you’ll keep getting the same thing. The Palestinians and Israelis may be changing their communications to change their conflict. 

 http://www.tabletmag.com/news-and-politics/24895/herzliya-diary/

4 Things to Think About for a Successful Negotiation

admin | January 25th

Negotiations require disciplined thinking. There is no way around this fact. The first step for any negotiation is that both people are able to articulate their own interests and concerns and both people are able to understand the other person’s interests and concerns. To do this, there are 4 things to think about for a [...]

Conflict Resolution versus Conflict Management

admin | January 10th

Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not.
It’s conflict resolution [...]

3.5 Ways to Manage Stress in the Workplace Due to Conflict

admin | December 10th

Studies suggest that workplace stress costs U.S. employers an estimated $200 billion per year. The costs are related to absenteeism, lower productivity, employee turnover, workers’ compensation, medical insurance, and other related expenses.
 Research has shown that some workplace stress is related to conflict. The sources of conflict can be due to:

Management Style. Employees don’t participate in [...]