Faced With Adversity?

| October 26th

What do you do if you have a product that will literally change the world, and you have no money to bring it to market? We all know the feelings of quitting. Staring at something for a long time hoping an answer will come. Praying for divine intervention. Pacing. Sleepless nights. Easton LaChapelle had those […]

Jennifer Lawrence Talks About Her Negotiation Mistakes

| October 22nd

Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]

To Have Conflict Management Success, Think Differently

| November 11th

In order to have conflict management success, you have to be able to think differently than you normally would. Solutions to conflict are typically right in front of us. We just need to be willing to be creative. In an article by Ekaterina Walter (@Ekaterina), the reader is posed with the question: when do adults […]

Wimbledon’s Conflict Management Story

| October 7th

What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]

Resolve Conflict – Change The Lightbulb

| May 20th

Plato said, “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light.” Many times we are looking for solutions in a small area. We are standing in darkness and afraid to look in the light. This is a huge mistake. […]

When Faced With A Conflict, Preparation Can Be The Key

| March 31st

My son recently turned 15 years old and was ready to get his driver’s permit. What was supposed to be a “coming of age” experience turned into a “crisis” experience; he just couldn’t pass the test. My son is extremely bright and charismatic. I think he went into the test with a sense of entitlement, […]

Do Sharks Help People? A Look Inside the Heads of the Female Sharks

| October 28th

Do sharks help people? This ABC Nightline report takes a look inside the heads of the female sharks and provides negotiation tips as well as ideas about what to do when faced with conflict.

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

When Faced With A Conflict, Use Creative Thinking

| June 1st

Many times a solution to a conflict requires creative thinking. Many of us have a difficult time, however, being creative. Our daily tasks encourage us to be ritualistic, methodical, and predictable. It simply makes life easier. However, when faced with a conflict, it’s usually time to put in gear our creative thinking. Recent Amazing Race […]

Everything I Know About Creativity For Negotiations, I Forgot in Kindergarten

| March 25th

Everything I know about creativity for negotiations… I forgot in kindergarten. Creativity, however, can be critical to finding solutions in the negotiation process. Successful negotiations typically require us to change our thinking process in order to move us away from positions and towards exploring solutions to resolve concerns. Fortunately, Roger von Oech has written A […]