admin | December 22nd
With Christmas and New Year coming up, I want to make sure you know how valuable the Pause can be. The Pause is a conflict management strategy. I have learned the Pause will allow you to act strategically instead of react emotionally. Take a moment when you’re in the midst of holiday insanity to remove […]
Category: Conflict Education, Conflict Management, Mediation Skills |
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Tags: communicate, communication, communications, conflict, conflict management, conflict management stories, conflict resolution, conflicts, deal with conflict, dealing with conflict, resolution of conflict, resolve a conflict, resolve conflict, resolving conflicts
admin | December 3rd
A few days ago, I woke up and saw a headline that screamed at me: “Divorce Sucks”. The story is about the Miranda Lambert and Blake Shelton divorce. Cosmopolitan magazine interviewed Miranda Lambert, and the headline is her quote. Lambert explained, “Some of that might mean nights on my porch crying, drinking whiskey, and going ‘Man, […]
Category: Conflict Education, Conflict Management |
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Tags: conflict, conflict and resolution, conflict management, conflict management stories, conflict resolution, conflict resolution vs conflict management, conflicts, conflicts at work, deal with conflict, dealing with conflict
admin | November 25th
It’s Wednesday before Thanksgiving. Your family is rolling in town or you may be headed out of town. How do you manage conflict during the holidays? What tips, techniques, and strategies do you rely upon when Aunt Sally is telling you they you’re doing it wrong? Learn my one piece of advice, and it’s easy […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Mediation Skills, Negotiation Skills |
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Tags: communication, conflict, conflict and resolution, conflict management, conflict resolution, conflicts, dealing with conflict, how do you resolve conflict, problem solving, resolving conflicts, to resolve a conflict, Violence, what causes conflict
admin | September 3rd
Work relationships, like family relationships, can sometimes have challenges, which then lead to conflict. How do managers resolve a conflict? Without resolving the conflict, effects can linger, resentment grows, and work suffers. Today, managers are seeking alternative conflict resolution solutions to manage their employees’ conflict. Managers should try following my PEACE format: P – Pause […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: conflict, conflict and resolution, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, deal with conflict, dealing with conflict, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, management, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict
admin | August 19th
What do you do when you’re about to get into an argument? How do you put the brakes on, and steer the conflict into a different direction? I recently had a discussion with Erica Castner about conflict management on her podcast, Proclamation of Persistence. I love that Erica picked up on a main point of mine, which […]
Category: Communication Skills, Conflict Education, Conflict Management, Meeting Skills, Negotiation Skills, Workplace |
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Tags: conflict, conflict and resolution, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, deal with conflict, dealing with conflict, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, ideas, knowledge, negotiation, problem solving, resolution of conflict, resolve a conflict, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict
admin | April 2nd
Overwhelmed. Too many projects. Too many tasks. Not enough time. These challenges put us outside of our comfort zone, and we have to find a way to work through them. Conflict is typically outside our comfort zone also, so we have to work through it just like other circumstances that overwhelm us. You can find […]
Category: Conflict Education, Conflict Management, Consensus Building, Negotiation Skills, Workplace |
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Tags: conflict, conflict and resolution, conflict management, conflict resolution, conflicts, deal with conflict, dealing with conflict, how do you resolve conflict, how to resolve a conflict, how to resolve conflict, how to resolve conflicts, problem solving, resolution of conflict, resolve a conflict, resolve conflict, resolve conflicts, resolving a conflict, resolving conflict, resolving conflicts, to resolve a conflict
admin | November 18th
Today is a “weather the storm” kind of day in Southwest Florida. It’s not your normal sunshiny Florida day. Rather, it’s gloomy, drizzling, and cold. And it’s only going to get colder during the day as a cold snap is coming through. I don’t like cold, rainy days. However, I know that I can successfully […]
Category: Conflict Education, Conflict Management |
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Tags: conflict, conflicts, deal with conflict, dealing with conflict
admin | October 7th
What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: communication, conflict management, conflict resolution, conflicts, conflicts at work, creative thinking, critical thinking, dealing with conflict, how to resolve conflicts, knowledge, management, negotiation, persuasion, problem solving, resolve conflict, resolving conflicts
admin | September 30th
Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]
Category: Communication Skills, Conflict Education, Conflict Management, Consensus Building, Mediation Skills, Negotiation Skills, Workplace |
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Tags: business, communication, conflict, conflict management, conflict resolution, conflicts, conflicts at work, dealing with conflict, how to resolve conflicts, resolution of conflict, resolve conflict, resolving conflicts
admin | August 20th
Scilla Elworthy can share a lot of conflict management success stories. Dr. Elworthy is a distinguished activist for peace and has been nominated three times for the Nobel Peace Prize. The mission for her global projects has always been to help facilitate peace where conflict dominates. Based on her experience, she has a number of […]
Category: Communication Skills, Conflict Education, Conflict Management, Mediation Skills, Negotiation Skills, Recommended Reading, Workplace |
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Tags: conflict, conflict management, conflict management stories, conflict resolution, conflicts, conflicts at work, dealing with conflict, knowledge, negotiation, problem solving, resolution of conflict, resolving conflict, Violence, workplace bullying