How Do Managers Resolve A Conflict?

| September 3rd

Work relationships, like family relationships, can sometimes have challenges, which then lead to conflict. How do managers resolve a conflict? Without resolving the conflict, effects can linger, resentment grows, and work suffers.  Today, managers are seeking alternative conflict resolution solutions to manage their employees’ conflict. Managers should try following my PEACE format: P – Pause […]

What do you do when you’re about to get into an argument?

| August 19th

What do you do when you’re about to get into an argument? How do you put the brakes on, and steer the conflict into a different direction? I recently had a discussion with Erica Castner about conflict management on her podcast, Proclamation of Persistence. I love that Erica picked up on a main point of mine, which […]

Resolve A Conflict By Breaking It Into Pieces

| April 2nd

Overwhelmed. Too many projects. Too many tasks. Not enough time. These challenges put us outside of our comfort zone, and we have to find a way to work through them. Conflict is typically outside our comfort zone also, so we have to work through it just like other circumstances that overwhelm us. You can find […]

How Shoelaces Reminded Me To Prepare For Conflict

| March 23rd

The other day I was tying my shoe, and in the process of tying my shoelace, it ripped. I had to go into my sock drawer and pull out my spare shoelace to wear. And that is how shoelaces reminded me to prepare for conflict. You see, in the past, I wasn’t able to do that because […]

Wimbledon’s Conflict Management Story

| October 7th

What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]

Can You Resolve a Conflict With a Compliment Sandwich?

| September 30th

Mark Murphy, CEO of LeadershipIQ (@LeadershipIQ), basically takes the position that a “compliment sandwich” is a terrible technique and not effective to resolve a conflict. First, what is a “compliment sandwich”? It is a popular technique that came to the attention of managers many years ago. As Mark Murphy describes it, it is a way of trying […]

Forgiveness For Resolving Conflict

| September 5th

Two Amish sisters were kidnapped in mid-August from their family’s New York vegetable stand. It was reported that the two girls were sexually abused before being set free and returning home. These types of stories are always tragic and disturbing. What makes this situation different is the family’s use of forgiveness for resolving conflict. The […]

How Do You Resolve A Conflict?

| August 1st

How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week.   Would you like to learn more about building your Peace Chest?  Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]

What Is Conflict?

| July 5th

What is conflict other than what we believe it to be in our minds? A conflict is simply some sort of challenge and at least one other person involved, and the conflict may actually feel more threatening than it really is. In our minds, we are assigning the level of importance to the challenge. We are […]

Resolve Conflict – Change The Lightbulb

| May 20th

Plato said, “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light.” Many times we are looking for solutions in a small area. We are standing in darkness and afraid to look in the light. This is a huge mistake. […]