admin | June 1st
Many times a solution to a conflict requires creative thinking. Many of us have a difficult time, however, being creative. Our daily tasks encourage us to be ritualistic, methodical, and predictable. It simply makes life easier. However, when faced with a conflict, it’s usually time to put in gear our creative thinking. Recent Amazing Race [...]
Category: Conflict Management, Creativity, Mediation Skills, Negotiation Skills |
No Comments »
Tags: conflict, creative thinking, Creativity, critical thinking, ideas, knowledge, negotiation, problem solving
admin | June 10th
The book, Made to Stick, makes the point that the biggest roadblock to getting your message across to others… is “The Curse of Knowledge”. The Curse of Knowledge is when the sender of the communication assumes that the receiver understands the message simply because the sender understands it. The Curse of Knowledge is a barrier [...]
Category: Communication Skills, Mediation Skills, Negotiation Skills, Recommended Reading |
No Comments »
Tags: communicate, communication, knowledge, negotiation, persuasion
