Jennifer Lawrence Talks About Her Negotiation Mistakes

| October 22nd

Jennifer Lawrence has been in the news talking about the mistakes she made during the negotiation for her part in the movie, American Hustle. I explore the lessons we can learn from Lawrence’s statements in this video. If you would like a copy of the Assertive & Cooperative personalities chart that I talk about in the […]

How Do Managers Resolve A Conflict?

| September 3rd

Work relationships, like family relationships, can sometimes have challenges, which then lead to conflict. How do managers resolve a conflict? Without resolving the conflict, effects can linger, resentment grows, and work suffers.  Today, managers are seeking alternative conflict resolution solutions to manage their employees’ conflict. Managers should try following my PEACE format: P – Pause […]

How Shoelaces Reminded Me To Prepare For Conflict

| March 23rd

The other day I was tying my shoe, and in the process of tying my shoelace, it ripped. I had to go into my sock drawer and pull out my spare shoelace to wear. And that is how shoelaces reminded me to prepare for conflict. You see, in the past, I wasn’t able to do that because […]

Help People Develop Their Collaborative Skills

| November 20th

In order to be collaborative, to build consensus, and to manage conflict, a leader has to spend time and effort developing other employees. You should help people develop their collaborative skills. In an article by Mary Jo Asmus (@mjasmus), Asmus discusses how critically important it is for you to develop others in your business or […]

Wimbledon’s Conflict Management Story

| October 7th

What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]

How Do You Resolve A Conflict?

| August 1st

How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week.   Would you like to learn more about building your Peace Chest?  Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]

A Story About Change Management

| November 20th

In a recent TED Talk, Dr. Ernesto Sirolli gives the advice, “If you want to help someone, shut up and listen.” He gives this advice in a story about change management. Sirolli is a pioneer in the area of Enterprise Facilitation, a unique economic development approach based on harnessing the passion, determination, intelligence, and resourcefulness […]

Do Sharks Help People? A Look Inside the Heads of the Female Sharks

| October 28th

Do sharks help people? This ABC Nightline report takes a look inside the heads of the female sharks and provides negotiation tips as well as ideas about what to do when faced with conflict.

The Definition of Conflict Can Include Independent Thinking

| September 5th

Anybody who is a parent knows the definition of conflict can include independent thinking. I find it odd that parents want their children to be independent thinkers, and then become upset when their children think differently from them. When you are in a conflict, is it because you are expecting the other person to behave […]

Avoiding Conflicts At Work

| July 20th

Many conflicts at work can be completely avoided by establishing a “cooperative culture”. Avoiding conflicts at work can be achieved when you can focus on how employees treat each other.  You want them to recognize the need to work together for the overall goals of the business. Help your employees to: Practice Active Listening skills […]