admin | January 10th
Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not. It’s conflict [...]
admin | December 10th
Studies suggest that workplace stress costs U.S. employers an estimated $200 billion per year. The costs are related to absenteeism, lower productivity, employee turnover, workers’ compensation, medical insurance, and other related expenses. Research has shown that some workplace stress is related to conflict. The sources of conflict can be due to: Management Style. Employees don’t [...]
admin | November 25th
A thoughtful and comprehensive conflict management program, which is fair and easily understood, is the first step in an organization’s ability to effectively manage conflict. Conflict management programs establish procedures to follow for the purpose of managing and preventing conflict. These programs hold employees accountable for preventing and resolving conflict. These programs also provide for [...]
admin | November 10th
Orlando shooting prompts NBC-2 to contact me about conflict management and violence in the workplace
admin | November 10th
Almost any interoffice relationship can lead to a conflict. Just like any other location, a workplace is filled with people of diversity – diverse in their beliefs, their backgrounds, and their values. They are also diverse in their people skills and abilities to communicate. These workers are interacting with each other daily, and a difference [...]
admin | October 15th
What is the Nobel Peace Prize supposed to represent, and how does it relate to conflict management? This seems like a good question to ask on Conflict Resolution Day (Created by the Association for Conflict Resolution, it is celebrated the third Thursday in October every year) following the recent debate over President Barack Obama’s receipt [...]
admin | October 10th
Bestselling author Steven Covey has taught us that a key component of communication is seeking first to understand the other communicator. People typically spend their time communicating their positions, rather than their interests and concerns, which makes it difficult for the listener to truly understand what’s being communicated. A new book may help business owners and [...]
admin | September 25th
What is the first rule of negotiation? Mitt Romney recently addressed a group at the Values Voter Summit. In his speech, Romney criticized President Barack Obama for reducing the United States’ European missile defense policy. Romney discussed two of the reasons Obama’s administration provided for the change in missile defense policy: 1) Iran’s nuclear arms [...]
admin | September 11th
What happens when an organization can’t communicate, work together, or manage conflict? More importantly, what happens when an organization is capable of problem solving?
admin | August 1st
Conflict that is managed effectively will certainly reduce costs, and it can also be a positive, transformative experience for the business. Conflict highlights problems, and can be utilized to encourage positive changes through cooperativeness and collaboration. Conflict management programs don’t seek to choose winners and losers; rather, these programs seek mutually beneficial agreements based on [...]
