admin | June 25th
People don’t think before they communicate. If you consider that to be a truth in all of your communications, you will avoid potential conflict. Many times somebody says something that offends you at some level, and your first reaction is to…well…react. React with anger, confusion, and maybe ridicule. If you stop to consider, however, [...]
Category: Communication Skills, Conflict Management, Mediation Skills, Negotiation Skills, Workplace |
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Tags: communicate, communication, negotiation, problem solving
admin | March 25th
Everything I know about creativity for negotiations… I forgot in kindergarten. Creativity, however, can be critical to finding solutions in the negotiation process. Successful negotiations typically require us to change our thinking process in order to move us away from positions and towards exploring solutions to resolve concerns. Fortunately, Roger von Oech has written A [...]
Category: Conflict Management, Creativity, Mediation Skills, Negotiation Skills, Recommended Reading |
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Tags: creative thinking, Creativity, critical thinking, negotiation, problem solving
