Wimbledon’s Conflict Management Story

| October 7th

What was this year’s conflict management story at Wimbledon? In an article by Ben Rothenberg (@BenRothenberg) about negotiating time for Centre Court at Wimbledon, it is evident that running a sporting event of that magnitude also has conflict on the administrative side. I teach people that to have a successful negotiation, everybody involved should be cooperative, assertive, […]

Conflict Management Success Stories

| August 20th

Scilla Elworthy can share a lot of conflict management success stories. Dr. Elworthy is a distinguished activist for peace and has been nominated three times for the Nobel Peace Prize. The mission for her global projects has always been to help facilitate peace where conflict dominates. Based on her experience, she has a number of […]

Resolve Conflict – Change The Lightbulb

| May 20th

Plato said, “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light.” Many times we are looking for solutions in a small area. We are standing in darkness and afraid to look in the light. This is a huge mistake. […]

When Faced With A Conflict, Preparation Can Be The Key

| March 31st

My son recently turned 15 years old and was ready to get his driver’s permit. What was supposed to be a “coming of age” experience turned into a “crisis” experience; he just couldn’t pass the test. My son is extremely bright and charismatic. I think he went into the test with a sense of entitlement, […]

A Story About Change Management

| November 20th

In a recent TED Talk, Dr. Ernesto Sirolli gives the advice, “If you want to help someone, shut up and listen.” He gives this advice in a story about change management. Sirolli is a pioneer in the area of Enterprise Facilitation, a unique economic development approach based on harnessing the passion, determination, intelligence, and resourcefulness […]

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

What Causes Conflict – Are You Contributing To It?

| September 20th

Are you contributing to what causes conflict? Are you contributing to the perpetuation of the conflict? Sometimes we put ourselves into conflict without fully appreciating our own thoughts and behavior. I grew up in Miami and became a fan of the University of Miami Hurricanes football program. I had two friends who also were Hurricanes […]

Deal With Conflict by Making a Paradigm Shift

| March 5th

Peacemaking is not easy. It requires a shift in thinking from our learned way of thinking about how to deal with conflict. This shift in thinking is called a paradigm shift, and it has to be remembered throughout the conflict. Every day, people successfully deal with conflict by making a paradigm shift. I once had […]

Addressing Trust Issues When Dealing With Conflict

| February 5th

Are you supervising other employees? One of the ways for dealing with conflict is by building trust. If you are supervising other employees, part of your strategies for addressing trust issues when dealing with conflict is to create an environment of trust. Conflicts will always arise, which will challenge the environment of trust. This breakdown […]

Dealing With Conflict Like It’s a Boiled Egg

| November 15th

DEALING WITH CONFLICT LIKE IT’S A BOILED EGG Too many people think of conflict as a bad word. You should be thinking about it as an opportunity to take advantage of the energy that conflict can create. You should be dealing with conflict like it’s a boiled egg, which I’ll explain more. The reality is […]