admin | February 25, 2010
Unfortunately, workplace conflict is not limited to just the Fortune 500. Conflict can appear and affect even the mom & pop businesses. Conflict can result in low morale, reduced production, increased sick pay for employees taking leave because of conflict-related stress, and employee turnover. This all adds up to horrendous costs. The costs increase even [...]
admin | February 12, 2010
http://www.jpost.com/Opinion/Columnists/Article.aspx?id=168354
What can we learn from this article on Israel & Palestine about negotiation strategies? Plenty.
There are three points that the article presents that anyone would find helpful in tough negotiations.
First, the Israelis and Palestinians have decided to move backwards to communicate indirectly through a mediator. It’s a positive negotiation strategy to recognize that what you’ve [...]
admin | January 10, 2010
Do you really want conflict resolution in your workplace? By definition, the word resolution means that something is resolved, that there’s an end. That end, however, is not necessarily a positive outcome. In many resolutions, there’s a winner and a loser. Of course, the winner is happy, and the loser is certainly not.
It’s conflict resolution [...]
admin | November 25, 2009
A thoughtful and comprehensive conflict management program, which is fair and easily understood, is the first step in an organization’s ability to effectively manage conflict. Conflict management programs establish procedures to follow for the purpose of managing and preventing conflict. These programs hold employees accountable for preventing and resolving conflict. These programs also provide for [...]
admin | November 10, 2009
Orlando shooting prompts NBC-2 to contact me about conflict management and violence in the workplace
admin | August 1, 2009
Conflict that is managed effectively will certainly reduce costs, and it can also be a positive, transformative experience for the business. Conflict highlights problems, and can be utilized to encourage positive changes through cooperativeness and collaboration. Conflict management programs don’t seek to choose winners and losers; rather, these programs seek mutually beneficial agreements based on [...]
