How Do You Resolve A Conflict?

| August 1st

How do you resolve a conflict? There are sharks all around us, so you need to be prepared to manage them by building your Peace Chest. This is our annual salute to Shark Week.   Would you like to learn more about building your Peace Chest?  Email me: Keith@AttorneyGrossman.com, or call me toll free at (877) 687-1392 or […]

How To Talk To Someone You Hate

| June 20th

There are a lot of people that come into your life, and you need to know how to talk to someone you hate. You need to know what to say without enabling and escalating conflict. Here are the worst ways to respond:  Thinking your way is the only way. What does this look like? statements […]

Resolve Conflict – Change The Lightbulb

| May 20th

Plato said, “We can easily forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light.” Many times we are looking for solutions in a small area. We are standing in darkness and afraid to look in the light. This is a huge mistake. […]

When Faced With A Conflict, Preparation Can Be The Key

| March 31st

My son recently turned 15 years old and was ready to get his driver’s permit. What was supposed to be a “coming of age” experience turned into a “crisis” experience; he just couldn’t pass the test. My son is extremely bright and charismatic. I think he went into the test with a sense of entitlement, […]

A Conflict Management Story

| December 20th

A part of managing conflict includes engaging the conflict, not avoiding the conflict. Greg Giesen offers a wonderful perspective on preparing to engage (or escalate) a conflict with a conflict management story in a blog post titled, When To Escalate Conflict. You can read more here. Are you interested in learning more about conflict management? Email […]

A Story About Change Management

| November 20th

In a recent TED Talk, Dr. Ernesto Sirolli gives the advice, “If you want to help someone, shut up and listen.” He gives this advice in a story about change management. Sirolli is a pioneer in the area of Enterprise Facilitation, a unique economic development approach based on harnessing the passion, determination, intelligence, and resourcefulness […]

Do Sharks Help People? A Look Inside the Heads of the Female Sharks

| October 28th

Do sharks help people? This ABC Nightline report takes a look inside the heads of the female sharks and provides negotiation tips as well as ideas about what to do when faced with conflict.

Conflict Management Stories: A Story of 2 Sisters and an Orange

| October 21st

At a recent training presentation I facilitated, I told one of my conflict management stories: a story of 2 sisters and an orange. This story typically makes a strong impression, and this recent training presentation was no exception. After the presentation, a lady came up to me and said that this story really helped her […]

Understanding Is How To Resolve A Conflict

| August 20th

If you want to know how to resolve a conflict, you have to start by understanding the other person’s point of view.               First consider if you are working with the same set of facts. People come into a situation or relationship with incomplete or incorrect information. They rely upon […]

Example of Conflict With A High Conflict Person

| August 5th

I had only been practicing law a few years when I found myself sitting in my boss’s office. At the time, I worked at the Office of the Public Defender. I represented a client who had a distant relative, and this relative called me almost daily about my client’s case. He was a high conflict person. […]