To Have Conflict Management Success, Think Differently

Posted By on November 11th

In order to have conflict management success, you have to be able to think differently than you normally would. Solutions to conflict are typically right in front of us. We just need to be willing to be creative.

Conflict Management

In an article by Ekaterina Walter (@Ekaterina), the reader is posed with the question: when do adults lose imagination and creativity? My answer to that question is what I call the “curse of knowledge”. We make decisions quickly and efficiently based on information we think we know and assumptions we hold.

It’s easy not to do the difficult thinking and to look at circumstances with a different perspective, a new set of eyes.

Walter goes on to discuss the value of being creative and the recognized need for creativity in the corporate world. She also shares four excellent tips from Erik Wahl, the author of Unthink: Rediscover Your Creative Genius in order “to inject a healthy disorder (in our lives) to remain progressive”.

  1. Step Outside Your Bubble
  2. Live With Some Discomfort
  3. Ask Forgiveness Instead of Permission
  4. Start Small

From my perspective, “Start Small” and “Live With Some Discomfort” are the two big takeaways for somebody who does not perceive themselves as being creative. I highlight them because creativity comes incrementally. You have to start somewhere, and you can’t have grandiose expectations because you will immediately be disenchanted. Expect (even slightly enjoy) the discomfort and take a small step that’s different than what you would normally do.

You can read the full article here.

How do you feel about making a small change outside of your comfort zone? You can answer in the comments below, and we can also continue the discussion on Twitter @ksgrossman.

Interested in learning more about how to resolve a conflict?

What Is a Peace Chest book cover 500 201x300 Wimbledons Conflict Management StoryEmail me:, or call me toll free at (877) 687-1392 or locally at (239) 210-7516.

Your initial consultation is free!

Interested in discovering how to improve your conflict management skills? Purchase my e-workbook available on Kindle: What Is A Peace Chest?

The workbook is the first in the “Building Your Peace Chest” series. It will help you understand how to engage conflict with a purpose and goals rather than reacting.

About the author

Keith Grossman helps individuals and businesses negotiate and manage conflict more comfortably. Keith is a Collaborative Attorney, a Family and Circuit Civil mediator certified by the Supreme Court of Florida, an Arbitrator qualified by the Florida Supreme Court, and an educator. Keith frequently lectures and facilitates training programs, works with individuals one-on-one, and writes articles on conflict management and negotiation topics. His e-workbooks, “What Is A Peace Chest?” and “How Do You Build A Peace Chest?“ are now available on Kindle.


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